Established in Smyrna, Georgia, JW Affinity IT is a small minority business. As a strategic partner of RYAN, JW Affinity IT brings expertise in the areas of IT Strategic Consulting and management of IT Infrastructure and Operations. JW’s principal owners have successfully managed IT Lifecycle Services and Consulting engagements for clients such as Whirlpool, Lowe’s, Benton Harbor Schools and Paulding School Districts. Together, their team brings extensive experience and capabilities in delivering IT Infrastructure solutions for lifecycle services.

Core IT Infrastructure & Operations Service Offerings
Central Receiving and Distribution
A centralized located warehouse that is secure and can be used for storage, imaging and break-fix activities.

Break-Fix Operations
Dedicated service desk to handle receipt, update and disposition of service calls as well as reconciliation of all service calls. We will track all calls to ensure of warranty, maintenance and compliance. All technicians are certified to perform break-fix activities

Project Support Operations
Provide project support operations. Projects range from large scale PC replacement to memory upgrades. We use the same methodology to handle to ensure consistent and positive completion of each project.

Onsite/On call Support Staff
Dedicated resources assigned to support onsite issues during normal business hours as well as an on call roster to support after hour needs when necessary.
Desktop Operations
Day to day operations for desktop support to focus on the following items:

  • Hardware and Software Installation
  • Develop and install Software Images and desktop image management
  • Software Upgrades, Problem Diagnosis, Software Configuration, Training (spot training to deal with specific ticket related issues)
  • Desktop to Network Problem Diagnosis Printers, Plotters and Peripheral Support
  • Preventative Maintenance Processes and Reporting for Printers

Image Development Management
Technical staff members have extensive experience with various PC platform management systems such as Altiris, Microsoft System Center Configuration Manager (SCCM), Novell Zenworks, and several homegrown deployment and management tools. Our team has been directly involved in the building, testing, and deployment of PC images across different operating systems and hardware manufacturer platforms.

Preventive Maintenance
Preventive maintenance programs are a system of examinations, scheduled diagnostics, repairs and corrections that are used to prevent breakdowns, failures, and other problems.

IT Asset Management/Physical Inventory
Audit and Inventory, discovering and tracking every system and software detail becomes simple, efficient, and reliable no matter where the machines you need to manage are located.

IMACs (Installs, Moves, Adds, Changes)
Our team has extensive knowledge and experience in performing IMACs for customers of small and large environments to include government and corporate accounts and will provide these services.
Dedicated Resources
Experienced personnel to implement proven methodologies and support providing daily refresh, deployment and break-fix maintenance.

Vendor Management
Implement vendor management best practices to build a mutually strong relationship with your vendors to strengthen your overall performance.

Performance Reporting
Monthly/Quarterly CIO meetings to review customized reports, overall network and IT assets health and strategic planning for our clients
Company Contact:
JW Affinity IT, LLC
2831 Priestcliff Dr.
Smyrna, GA 30080

Oracle PartnerNetwork (OPN) is a global business network of more than 20,000 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle’s premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today’s global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world’s largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels.

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Informatica Corporation is the world’s number one independent provider of data integration software. Thousands of enterprises worldwide depend on Informatica data integration, data quality, and big data solutions to access, integrate, and trust their information assets residing on premise and in the Cloud.

Informatica’s robust partner ecosystem supports our customers in deploying best-of-breed data integration, data quality, and big data solutions.

Company Contact:

Informatica Corporation

“NEC is global leader in technology innovation and telecommunications. On 17 July 1899, Nippon Electric Company, Limited (renamed NEC Corporation, effective April, 1983, both expressed as NEC hereafter) Japan’s first joint venture with foreign capital, was established by Kunihiko Iwadare in association with the U.S. firm Western Electric Company (presently Alcatel-Lucent). The basic aim of the new company, expressed in the slogan “Better Products, Better Service,” was to carry out the promise to provide its customers with world-class products and dependable follow-up service. We’ve partnered with Ryan Consulting to deliver our state of the art, feature rich, and low cost UNIVERGE 3C unified communications (UC) telecommunications systems. Defined, UC applications are communications applications with high added values implemented by combining various communication tools or combining communication tools and task management systems NEC Technical Journal, Vol 3, 2008). From a feature perspective, the UC3 platform delivers all the standard capabilities such as call waiting, voicemail, call forwarding, etc.,. along with seamless mobility (desk phone, smartphone, or laptop/tablet). Customers who find total costs to operate a driving factor, UNIVERGE 3C eliminates the added phone infrastructure associated with the traditional PBX construct. Instead, NEC’s PBX comes in the form of a CD that is installed in a standard server environment while the phones use the existing wiring for connectivity. Additionally, the system can easily scale to support expansion and remote users.

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Apptio is the leading provider of cloud-based Technology Business Management (TBM) software that helps CIOs manage the business of IT. Apptio’s suite of applications use business analytics to provide facts and insights about technology cost, value, and quality, so IT leaders can make faster, data-driven decisions. The purpose-built applications help companies align technology spend to business outcomes and automate IT processes like cost transparency, benchmarking, showback/chargeback, operational efficiency, and planning.

Apptio pioneered the discipline of Technology Business Management (TBM) and is the premier provider of TBM SaaS applications. TBM fosters collaboration by providing a data-driven framework for measuring, managing and communicating the budget, cost, consumption, and value of IT. TBM puts decision makers on the same page by:

  • providing a standard taxonomy of costs and resources
  • linking business consumption to IT costs
  • clarifying tradeoffs between cost, consumption and quality
  • translating IT costs into business terms, such as applications and services
  • providing the facts needed to optimize costs and shape demand

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Information Analysis Incorporated (“IAI”), a publicly traded company [OTC BB: IAIC], is an Information Technology product and services company providing a diverse array of technical solutions to Private Sector clients and Federal, State, and Local governments. Their experience spans applications from small department level to full agency and enterprise wide implementations, including enterprise software license sales. As a RYAN partner, we’ve collaborated on legacy mainframe modernization and database conversion/migration. Our suite of services also includes:

  • Electronic Forms Conversion
  • eBusiness and Web Based Solutions
  • Integrated Tablet/Mobile Applications
  • Full Life Cycle Oracle development
  • Web Enterprise Portal Development
  • IT Staffing Services
  • Custom Software Applications
  • Desktop Cyber Security

Company Contact:
Information Analysis Incorporated

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