Established in Smyrna, Georgia, JW Affinity IT is a small minority business. As a strategic partner of RYAN, JW Affinity IT brings expertise in the areas of IT Strategic Consulting and management of IT Infrastructure and Operations. JW’s principal owners have successfully managed IT Lifecycle Services and Consulting engagements for clients such as Whirlpool, Lowe’s, Benton Harbor Schools and Paulding School Districts. Together, their team brings extensive experience and capabilities in delivering IT Infrastructure solutions for lifecycle services.
Core IT Infrastructure & Operations Service Offerings
Central Receiving and Distribution
A centralized located warehouse that is secure and can be used for storage, imaging and break-fix activities.
Dedicated service desk to handle receipt, update and disposition of service calls as well as reconciliation of all service calls. We will track all calls to ensure of warranty, maintenance and compliance. All technicians are certified to perform break-fix activities
Project Support Operations
Provide project support operations. Projects range from large scale PC replacement to memory upgrades. We use the same methodology to handle to ensure consistent and positive completion of each project.
Onsite/On call Support Staff
Dedicated resources assigned to support onsite issues during normal business hours as well as an on call roster to support after hour needs when necessary.
Day to day operations for desktop support to focus on the following items:
Oracle PartnerNetwork (OPN) is a global business network of more than 20,000 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle’s premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today’s global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels.
Informatica Corporation is the world’s number one independent provider of data integration software. Thousands of enterprises worldwide depend on Informatica data integration, data quality, and big data solutions to access, integrate, and trust their information assets residing on premise and in the Cloud.
Informatica's robust partner ecosystem supports our customers in deploying best-of-breed data integration, data quality, and big data solutions.
"NEC is global leader in technology innovation and telecommunications. On 17 July 1899, Nippon Electric Company, Limited (renamed NEC Corporation, effective April, 1983, both expressed as NEC hereafter) Japan's first joint venture with foreign capital, was established by Kunihiko Iwadare in association with the U.S. firm Western Electric Company (presently Alcatel-Lucent). The basic aim of the new company, expressed in the slogan “Better Products, Better Service,” was to carry out the promise to provide its customers with world-class products and dependable follow-up service. We’ve partnered with Ryan Consulting to deliver our state of the art, feature rich, and low cost UNIVERGE 3C unified communications (UC) telecommunications systems. Defined, UC applications are communications applications with high added values implemented by combining various communication tools or combining communication tools and task management systems NEC Technical Journal, Vol 3, 2008). From a feature perspective, the UC3 platform delivers all the standard capabilities such as call waiting, voicemail, call forwarding, etc.,. along with seamless mobility (desk phone, smartphone, or laptop/tablet). Customers who find total costs to operate a driving factor, UNIVERGE 3C eliminates the added phone infrastructure associated with the traditional PBX construct. Instead, NEC’s PBX comes in the form of a CD that is installed in a standard server environment while the phones use the existing wiring for connectivity. Additionally, the system can easily scale to support expansion and remote users.
Apptio is the leading provider of cloud-based Technology Business Management (TBM) software that helps CIOs manage the business of IT. Apptio’s suite of applications use business analytics to provide facts and insights about technology cost, value, and quality, so IT leaders can make faster, data-driven decisions. The purpose-built applications help companies align technology spend to business outcomes and automate IT processes like cost transparency, benchmarking, showback/chargeback, operational efficiency, and planning.
Apptio pioneered the discipline of Technology Business Management (TBM) and is the premier provider of TBM SaaS applications. TBM fosters collaboration by providing a data-driven framework for measuring, managing and communicating the budget, cost, consumption, and value of IT. TBM puts decision makers on the same page by:
Information Analysis Incorporated ("IAI"), a publicly traded company [OTC BB: IAIC], is an Information Technology product and services company providing a diverse array of technical solutions to Private Sector clients and Federal, State, and Local governments. Their experience spans applications from small department level to full agency and enterprise wide implementations, including enterprise software license sales. As a RYAN partner, we’ve collaborated on legacy mainframe modernization and database conversion/migration. Our suite of services also includes: